Warranty
Your new home comes complete with a warranty that last two years from the date of your legal completion.
Your warranty explained
Your New Home comes complete with a warranty that last two years from the date of your legal completion.
The first two years of occupation is known as your defect warranty period. For this period, we guarantee the items supplied as part of your new home, covering defects that may arise, caused by faulty materials or workmanship.
Your home also comes complete with a 10-year ICW structural warranty.
During years three – ten, if you need to make a claim on your policy you will need to contact the ICW claims team who will assess your claim for you. You can reach them on 028 90992303.
Further information regarding your ICW warranty can be found in the ICW ‘Getting to know your new home’ guide in the scheme documents area of your Clixifix portal.
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Legal
Attached to the deeds of your home may be certain rules about what you can and can’t do with your home and land
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Emergencies
In the unlikely event that you experience an emergency outside office hours, our friendly out of hours support team at Safeguard will be there to help you.
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